FAQ

Absolutely! In fact, we can even print your logo on each pak. It’s a great promotional item for women’s health clinics, birth centers, or hair removal spas. Click here to get in touch about a custom order.

Yes, we do wholesale orders. Please contact us via our wholesale page.

No worries. We want all of our customers to be 100% satisfied with our product—in fact, we guarantee it! Just contact us if you need a replacement, or if you have any other questions or concerns.

We’re happy to help.

Sure, gentlepak® is for much more than perineal pain! Use it just like a regular ice pack to relieve headaches, muscle pain, sprains, etc.

gentlepak® come in a convenient drawstring storage bag. You can place them directly in the freezer, or store them at room temperature. The storage bag is also great for travel.

Freeze your gentlepak® for 2–3 hours before use. The convenient 3 pack allows you to use one and freeze the rest for later.

Your gentlepak® can stay in the freezer for days, while staying flexible.

The recommended method is to place your gentlepak® in boiling water for 4 minutes.

Alternatively, you can use a microwave to heat it.

*Measurements based on 600W power microwave.

If your gentlepak® is at room temperature, microwave for 30 seconds.
If your gentlepak® is frozen, microwave for 60 seconds.
You can add 10-second intervals as needed. Please check the pad after each microwave interval. Microwaving the gentlepak® for too long will cause it to burst.

gentlepaks® are shaped to rest on your perineum—the vaginal and anal area. They are designed to fit the contours of your body, with a slim shape that will not bulge or show when you walk around with one in your pants.

Our perineal ice packs are constructed of durable and long lasting polyvinyl, with a flexible, padded skin. The gel insides are formulated from humanely sourced eco-friendly ingredients, with no artificial preservatives or harmful chemicals. The terry cloth covers add an extra layer of comfort for your sensitive skin.

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