At gentlepak® we want you to be delighted with your shopping and amazed by our outstanding customer service. But if you unhappy in the slightest we would rather know about it. If you have an issue with your delivery, or to return a product or report a damaged product please email us at customerservice@gentlepak.com.
14-Day Guarantee
If you decide you don’t want any item in your order you can return it to us within 14 days in the condition in which it arrived and we will issue you a full refund for the item. (Please note that you will be responsible for the cost of returning the item or if it is faulty). There will be a $3.00 flat-rate shipping fee.
This does not affect your statutory rights.
